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Our Newsletter

Shipping & Returns

Shipping| Domestic & International

We can get what you need fast and affordably - anywhere in the world.  In addition to the United States, we ship pool and spa products to Canada, Australia, New Zealand, England, France, Austria and Sweden, just to name a few.  If you have a pool or spa, we can help you no matter where you are! 

We have partners around the globe, so if you need or prefer a local supplier, let us know.  We'll do our best to find a Pool and Spa Professional in your area.

Shipping| Methods

US Postal Service is our preferred shipping choice which gets product across country in 3 days or around the world in 5-10 with receipt confirmation and a lot less money - and they deliver on Saturdays (love that!).

Did you order a UV Lamp?  ENVIRONMENTAL NOTICE:  Hg-Lamp CONTAINS MERCURY.  Manage in accordance with disposal laws.  See www.lamprecycle.orgDue to stricter laws not allowing UV bulbs to ship via US Postal Service, they will be shipped using UPS or FedEx.  To cover this more expensive method of shipping, we have this lamp's shipping weight listed as 4.0 lbs (the lamp only weighs .5 lb).  UV Lamps ONLY ship Ground so if you are on the West Coast, that's usually 1-3 days. If you are on the East Coast, expect 5-7 business days.  If you are the Midwest, expect something in between.

If your order is less than half a pound, we offer a Little Bitty Shipping Fee of $4.95 for Domestic orders and $7.95 for International shipments!  We charge a flat rate of $7.95 per order for Domestic orders over half a pound, and have Flat Rates for International shipments based on weight.


Waste Not, Want Not.  Returning stuff takes a lot of time, money and energy. 

Get what you need the first time.  Use our website to guide you properly into the product(s) that fit your needs

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. You may also use the form below.

Thank you for choosing www.LoveYourHotTub.com

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